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Operations Assistant

operations assistant1

 

We are looking for an enthusiastic Operations Assistant with a passion for standardization and entrepreneurship to organize and maintain the smooth daily operation of Clio Muse Tours’ scaling up.

Located in our office near Monastiraki, Athens, the Operations Assistant will be responsible for crucial daily procedures for running Clio Muse Tours. To this end, you need to have excellent organization and communication skills and the ability to be precise and meticulous.

An excellent level of writing skills in English is a prerequisite since this is the official working language of most of our partners. You must be proficient in GSuite (Google Docs, Google Sheets, and Google Slides), where most of our files are stored. A definite plus is a good knowledge of basic accounting operations or previous experience in similar positions.

Our growing up means there’s room for you to grow as long as you are agile, resourceful, autonomous, and independent.

 

A few words about Clio Muse Tours

The idea of Clio Muse came to life when our three co-founders first met in 2012. Despite coming from different academic backgrounds, they all had a special place in their hearts for Culture. They founded the company in 2014. Since then, their hard work, complementary personalities, taste, and skills transformed the small start-up into a successful and growing business that employs 22 people. Each team member has been selected for their unique personality, creativity, and positive attitude. And apart from each position’s requirements, these are the traits we are looking for in a colleague.

 

Core Responsibilities

Operations

  • Manage the smooth daily operation of Clio Muse Tours
  • Facilitate our team’s requests and paperwork regarding banks, leaves, expenses, travels, etc.
  • Optimize operations using appropriate existing software tools (GSuite, HubSpot, Jira, Moosend, webmail/email clients, calendars, etc.)
  • Organize and maintain our records and office documents up-to-date
  • Make travel and accommodation arrangements
  • Manage and order office supplies

Accounting and Financials

  • Make payments
  • Keep records of invoices and contracts
  • Process and report on office expenses
  • Fill in our monthly financial report for our investors
  • Collaborate closely with our accounting office and lawyers when needed
  • Monitor the progress of projects and assist in their successful payouts
  • Research for data and collect metrics to draft reports, proposals, research documents, manuals, and startup lists when necessary
  • Provide numbers, KPIs, and ideas/conclusions to the Chief Revenue Officer and Chief Executive Officer when needed

 

Customers & product support

  • Manage and route phone calls and emails appropriately
  • Coordinate communication with customers, partners, suppliers, providers, etc
  • Contribute to the product listing tasks in times of high demand

 

Skills & Requirements

  • BSc/BA in business administration or relevant discipline
  • Excellent knowledge of the English language. Other foreign languages are considered a plus
  • Experience with CRM software (e.g., HubSpot) and G-suite
  • Excellent communication and problem-solving skills
  • Great analytical thinking & organisational skills
  • Team player, self-motivated, agile, flexible, and open to change
  • This is not a remote work position, but you may enjoy 1-day work-from-home if you can prove that there are no loose ends

 

Experience

3 years+ of experience in a relevant role or an accounting office is a definite plus so that you’ll have a grip on the greek accounting sector and its way of working.

 

Why Apply?

  • You enjoy the flexibility of a growing company, where you can have high-impact
  • You are intrigued by the challenge of facilitating our growth and scaling up.
  • You love organising/optimising the procedures of our day-to-day operations
  • You’re looking for a solid career path with us.
  • We need motivated people that will turn our start-up into a global success.

 

**Reports to CEO