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Careers

Join our team!

Last updated: 30/07/2019

As part of our dedication to the diversity of our workforce, Clio Muse is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

We are always on the look out for great talent and creativity. If you feel you can contribute to our mission, drop us a line at careers@cliomuseapp.com.

Content Writer & Digital Marketing Executive | FULL TIME (Open)

Reports to: Head of Marketing

Basic Job Description

We are looking for a digital marketing executive with experience in the travel and culture industry, who is looking to grow his/her career in digital marketing.

If you are a native english speaker with experience in content writing, marketing and travel & culture industry, you have insistence on detail, organizational skills and you like to design & manage company’s marketing initiatives, then you are the one we’re looking for!

You will be responsible for organising, creating and executing brilliant campaigns across company’s platforms. Your digital prowess and writing skills will be on display! You will also work closely with the Commercial Dept. to create high-selling product listings for various marketplaces, monitor their progress and continuously improve and optimize them.

For this position, it is necessary to have excellent knowledge and use of the English language, exceptional writing skills, creativity, organizational skills, attention to detail, and love for travel and culture.

Responsibilities

  • Planning, developing, implementing & managing effective marketing communication campaigns
  • In depth understanding company’s products & services and customer profile and organize marketing initiatives accordingly
  • Organising, creating & managing for all marketing collateral, including social content, blogs, newsletters, brochures, press releases, interviews, website texts & product listings
  • Managing all Company’s digital platforms and accounts
  • Communicating & building trusting relationships with Journalists, Bloggers, Partners etc to promote Clio Muse Tour services & products
  • Collaborating with all company’s departments to achieve company’s goals & strategy
  • Creating promotional material for trips and optimizing specifications
  • Creating, Managing & Monitoring product listings on all marketplaces
  • Researching competitive and innovative methods for products’ promotion

You must have

  • Bachelor Degree: Marketing & Communications, Journalism or Related Sector
  • Native English Speaker or Excellent knowledge and use of the English language
  • Experience in writing & editing English texts
  • Experience in writing travel articles
  • Experience in writing digital content (site, social media, digital ads)
  • Knowledge of SEO techniques in Digital Content Writing 
  • Attention to detail
  • Organizational skills
  • Creative Spirit
  • Excellent time management
  • Professionalism
  • Team spirit

Why you should apply for this position

  • You love writing and would love to work in the marketing dept 
  • You love traveling and culture
  • You like the digital environment
  • You embrace change and you feel comfortable with it
  • You enjoy working on a fast growing company
  • You enjoy the flexibility of a small business where you can have a big impact that will reward you
  • Looking for a steady career path. We need motivated people to turn our business into global success

 

Interested? Apply now at careers@cliomuseapp.com mentioning the position’s name.

Customer Care Agent (Open)

Reports to: CTO

What will you do

We are looking for a Customer Care Agent to assist our customers throughout their booking requests and help them face possible technical problems when using our products and services. You will need to respond to customer queries in a timely and accurate way, via phone, email or chat.

Other responsibilities include resolving customer queries, recommending solutions, guiding product users through features and functionalities, creating and maintaining product listings in our distributors. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer care during all sales and after-sales procedures.

Responsibilities

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal database with information about technical issues and useful discussions with customers
  • Create and maintain our products’ listings in sellers / marketplaces websites
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Assist in training junior Customer Care Representatives

Requirements

  • Experience as a Customer Care Specialist or similar CC role
  • Familiarity with our industry is a plus
  • Experience using help desk software and remote support tools
  • Understanding of how CRM systems work
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases
  • BSc in Information Technology or relevant diploma would be a plus

Senior Full Stack Software Engineer (Closed)

Reports to: CTO

At Clio Muse, we’re building a platform that enables accredited professionals from the Tourism and Culture Industries (authors) to create and distribute their themed audio tours. To do that, we have created an eshop and mobile apps for travellers to buy and take these tours, as well as an online authoring tool for authors to create tours. We’re now focusing on user experience and interoperability using cutting-edge technologies.

We’re looking for a mindful, dedicated, and self-aware engineer to contribute in our vision: to generate universal cultural awareness and guide travellers in every part of the world, utilising pioneering technology. As a fast-paced funded startup internationally awarded multiple times for out content specs and our business model, we believe we’re the ideal place to develop your skills within a diverse family built on trust and mutual respect.

What will you do?

As a senior full stack engineer at Clio Muse, you’ll architect and build upon existing product features with a focus on user experience. Additionally, you’ll implement and maintain new and existing features of our service, document using agreed upon standards and tools, participate in sizing and estimation activities and assist with feature plan implementation.

Key responsibilities

  • Transform business needs into technical requirements.
  • Build, inspire and drive the agile software engineering team.
  • Act as Clio Muse enterprise architect: Streamline and optimise the software development and dev-ops processes.
  • Identify and hire great software engineering talent.
  • Educate junior members of the team, help them grow and reach their potential.
  • Ensure high-availability, performance, security and operational excellence of the product.
  • Provide thought leadership on technology and software development tools, languages, platforms; monitor the state of the art, the competition, the impact of forthcoming technologies.
  • Architect/design/build/ Clio Muse front-end/back-end components.
  • Help define the technology strategy and post-MVP .
  • Manage software development life cycle, by determining design methodologies and tools, programming using languages such as PHP, front-end designing and conducting tests.

Requirements

  • 4+ years’ experience in software development focusing on web technologies.
  • Expert level understanding of PHP and MVC frameworks (prefered Laravel 5).
  • Thorough technical knowledge in software development methodologies, design principles (S.O.L.I.D) and design patterns.
  • Expert knowledge HTML, CSS (Twitter Bootstrap), JavaScript and JavaScript frameworks such as jQuery, Vue.js or React or Angular.
  • Expert in Object Oriented Design.
  • Strong testing experience with Test Driven Development (TDD), mocking, IoC concepts.
  • Experience in Continuous integration / Continuous delivery tools.
  • Experience in Service Oriented Architecture.
  • Relational Database design & implementation, Query optimisation.
  • Experience with peer reviews.
  • Experience with Single Sign On authentication.
  • Basic Linux administration.
  • Experience with Mobile Web Cloud Computing: Azure, Amazon Web Services.

Who are you

  • You’re looking for a solid career path, accompanied by a great salary.
  • You draw inspiration from prior art, but are driven to innovate beyond it.
  • You respectfully challenge your peers, and welcome being challenged.
  • You are passionate about learning, and want to help us learn too.
  • You believe in the craft of software engineering, but are pragmatic when necessary.
  • You are flexible, dedicated, and curious.

As part of our dedication to the diversity of our workforce, Clio Muse is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. We’re looking for motivated people that will turn our start up into a global success.

Interested?
Join us!

Junior Angular Developer (Closed)

Position Title: Junior Angular Developer | FULL TIME
Reports to: CTO

Basic Job Description:

We are looking for a talented Angular developer to implement a complete user interface of our existing service, focusing on performance. Your main duties will include creating modules and components and combining them into a functional app. UI designs will be provided, as well as HTML templates. Our existing team will assist you with feature plan implementation and guide you on documenting your deliverables, using agreed upon standards and tools.

Must have skills:

  • Ability to transform business needs into technical requirements
  • At least 1 year of web development with a MVC framework
  • At least 1 year of web development with Javascript or Javascript frameworks
  • Object oriented design and design principles
  • Knowledge of design patterns and test driven development
  • Ability to convert mockups to pixel perfect web pages
  • Database design and implementation
  • Basic Linux administration

Nice to have:

  • Experience to Scrum/Kanban methodology
  • Laravel framework
  • Knowledge of the PHP programming language
  • WordPress

Why apply for this job:

  • You prefer working on a small agile team.
  • A Laracasts account and other educational material paid by us to help you master the technologies we will be using.
  • You enjoy the flexibility of a small company, where you can have high-impact and be rewarded for it.
  • A solid career path. We need motivated people that will turn our start up into a global success.

B2B Sales Representative (Closed)

Position Title: B2B Sales Representative | FULL TIME
Reports to: CCO

Basic Job Description:

The Sales representative will work with customers in the Tourism industry (in Greece and abroad) but also in the Cultural sector to find what they want, create solutions and ensure a smooth sales process. He/she will work to find new sales leads, through business directories, client referrals, etc. He/she will often focus on inside sales, which typically involves “cold calling” for new clients while in an office setting, or outside sales, which involves visiting clients in the field with new or existing clients. He/she will have a combination of inside / outside sales job that will also include travel to destinations the company aims to expand.

Job Skills and Requirements:

  • Customer Service Skills: The customer is always right. You will need to be able speak in a friendly and clear way to customers and potential customers, listening to their needs and helping communicate options for them.
  • Communication Skills: You will need to speak to customers about a product’s different features, and answer any questions they might have.
  • Flexibility: You might have to work outside business hours with the appropriate reimbursement.
  • Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale and most importantly learn from this is crucial for this job.
  • Motivation to grow: Our company keeps growing rapidly, creating new positions and hierarchy. We are looking for people who aim high and want to bring high-impact results.
  • Proficiency in English: Communication in the tourism industry requires excellent use of the English language.
  • Bachelor / Masters degree in History, Cultural Management or relevant studies.

Nice to have:

  • Experience in CRM and task management platforms
  • Knowledge of extra foreign languages. Preferably: Italian, Spanish, French, German.

Experience:

  • 2 year + experience in B2B sales in the tourism industry
  • The sales representative must have worked in sales for the tourism industry. Experience in sales for tours and activities to Travel Agents / Tour Operators / Wholesalers / Online Travel Agencies / MICE will be preferred.
  • Experience in marketing or public relations in the cultural sector will be preferred.

Why apply for this job:

  • You love selling to the tour industry.
  • You like travelling on company’s budget to meet clients!
  • You enjoy the flexibility of a small company, where you can have high-impact and be rewarded for it.
  • A solid career path. We need motivated people that will turn our start up into a global success.

 

Head of Content – Historian (Closed)

Job Title: Head of Content – Historian | FULL TIME
Reports to: Chief Executive Officer

Basic job description:

We are looking for a passionate historian or archaeologist with imagination and persistence in bibliographic research to take over the content management: designing, developing and writing content for digital themed cultural trips.

The role of the content department head is to create content for trips, to oversee and develop his or her department, and to look for topics for new trips. He or she should work perfectly with the rest of the departments to ensure that every tour we create is the perfect experience for the traveler. So he or she will have to work closely with the sales department to understand market needs and also give marketing guidelines for the campaigns and content they will promote. In addition, he or she has to supervise and manage the other people in his or her department, such as the Content Editor, Production Artist, and other people who will be added to the content department in the future.

In order to receive and retain this position you will need to have management skills, to be in love with bibliographic research, write well, have imagination and love traveling. You will need a lot of patience to understand the needs of travelers so that you can continually improve the trip specifications and the trips themselves. You have to pay attention to detail so that you can always create high quality trips that will meet the customer’s specific needs. We try to constantly accommodate different and original tours! Every tour must have its own characteristics and personality and it must be taken care of the right way.

Responsibilities:

  • Developing and optimizing the content department.
  • Research, planning and creating new trips.
  • Define the strategy of content and destination selection
  • Design and development of standards that the trips should follow.
  • Analysis and assessment of the impact of the trips
  • Continuous research on the quality of content and its performance, competition, and modern trends and theories.
  • Undertaking bibliographic and archival research
  • Travelling to create original content for the trips
  • Organization of human resources.
  • Creating content according to customer needs and suggestions.
  • Presentations related to the promotion of the trips and the projects undertaken by the content department and the new trips to the company.
  • Continuous improvements in content and readjustment according to comments from other departments of the company (marketing, technical)
  • Writing publications and presentations about the content of the trips and the methodology of Clio Muse content, to be published in scientific journals and cultural media (electronic and printed)
  • Evaluation of third-party suggestions
  • Creating and enriching tours from third-party creators
  • Guided tour of corporate customers to present and promote digital tour

You must have to get this job:

  • Bachelor: Graduate of History, Archeology or related field
  • Tour guide license and experience in natural guided tours
  • Excellent use of English (writing directly in English)
  • Fluency in bibliographic research
  • Experience in natural guided tours
  • Experience in human resources management
  • Cooperative spirit
  • Excellent time management and organizational skills

Why you should apply for this position:

  • You love research and writing!
  • You are thrilled by guided tours and searching for unique stories.
  • You enjoy the flexibility of a small business where you can have a big impact that will reward you.
  • Looking for a steady career path. We need people with drive that will turn our success into global success.
  • You like to have a high position in a company.

Travel Copywriter – Digital Content Writer & Editor (Closed)

Job Title: Travel Copywriter – Digital Content Writer & Editor | FULL TIME
Reports to: Chief Executive Officer, Marketing Manager

Basic job description:

We are looking for a writer – curator who loves traveling, writes in fluent English and is familiar with digital content. If you have imagination and insistence on detail and you like to manage and be in charge of the “image” of our digital guides so that they are original, attractive and commercial, then you are the one we are looking for!

The role of Travel Copywriter – Digital Content Writer & Editor is to create content to promote our trips, to manage the Authors, and to continually improve tour listings on the various marketplaces so that they are always up to date and enjoyable. He or she will work closely with the marketing department to create original promotional material to promote digital content for sites, ads, social media etc. In addition, he or she will take care of our own trips as well as our Authors’ so that they are easy to understand, clear and imaginative.
For this position, it is necessary to have excellent knowledge and use of the English language, writing skills, to know how to write digital content for both advertisements and product promotion, to have imagination and love for travel and culture.

You will need a lot of patience to understand the market in order to continually improve the presentation of the trips as well as the Authors’ management. We need insistence on detail to create and offer high-quality trips that will meet our customers’ specific needs.
We try to constantly enrich our tours and accommodate different and original tours! Every tour must have its own characteristics and personality and it must be taken care of the right way.

Responsibilities:

  • Τaking care of the trips in order to be both enjoyable and SEO friendly.
  • Creating and managing digital content, for corporate websites, social networks, editing and taking care of blog articles, newsletters, interviews, and so on.
  • Research and creation of key messages promoted by branding.
  • Organizing, coaching, managing and supervising the Authors.
  • Collaboration with the marketing and sales department to identify the traveler’s commercial goals and needs.
  • Creating promotional material for trips and optimizing specifications.
  • Manage trip listings on online marketplaces that are being sold.
  • Translation from Greek to English and from English to Greek.
  • Writing clear, attractive and original texts.
  • Researching competitive and new methods of trip promotion.
  • Enriching articles and corporate websites with relevant keywords.
  • Excellent writing, editing and correction skills.

You must have:

  • Bachelor Degree: Graduate of English Literature, Journalism or Related Sector
  • Excellent knowledge and use of the English language
  • Experience in editing English texts
  • Experience in writing travel articles
  • Experience in writing digital content (site, social media, digital ads)
  • Knowledge in Digital Content Writing – SEO friendly
  • Professionalism
  • Organizational skills
  • Experience in human resource management
  • Cooperative spirit
  • Excellent time management

Why you should apply for this position:

  • You love writing and editing!
  • You love guided tours and searching for unique stories.
  • You like the digital environment and you like to deal with it.
  • You enjoy the flexibility of a small business where you can have a big impact that will reward you.
  • Looking for a steady career path. We need motivated people to turn our business into global success.

Learn more about us. If there are no job openings, but you feel like creating a tour or sending us feedback, please do so and help us improve our services.