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Careers

Join our team!

Last updated: 28/01/2020

As part of our dedication to the diversity of our workforce, Clio Muse is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

We are always on the look out for great talent and creativity. If you feel you can contribute to our mission, drop us a line at careers@cliomuseapp.com.

UI/UX Designer (Open)

Position Title: UI/UX Designer

Reports to: Head of Design

We are looking for a talented UΙ/UX Designer to join our team. So far, we’ve been relying on our engineers to design our platform and we’ve received some amazing 5-star reviews, but we know it’s time for you to join us. In fact, we can’t wait! So, if you are interested in creating amazing user interfaces and seamless experiences for millions of travellers, then this is the job for you!

As a UI/UX Designer you will be responsible to study our existing software, gather user requirements, design graphic elements, build navigation components and communicate them to our IT dept. To be successful in this role, you should have experience with design software and wireframe tools. An existing portfolio of professional web / app design projects is highly appreciated.

Ultimately, you’ll design both functional and appealing screens that address our travellers’ needs and help us take our software to the next level. 

Responsibilities:

  • Create User Interface designs and visuals for our website and mobile applications
  • Execute all visual design stages from concept to final hand-off to engineering
  • Adhere to our brand style standards on fonts, colors and images
  • Establish UI/UX design guidelines and standards in collaboration with our Head of Design
  • Gather & evaluate user requirements in collaboration with our product owners & engineers.
  • Conceptualize original ideas into simple and user-friendly designs using storyboards, process flows and sitemaps
  • Create wireframes, user flows, process flows and site maps
  • Identify and troubleshoot UX problems (e.g. responsiveness)
  • Conduct layout adjustments based on user feedback
  • Plan and conduct user research and competitor analysis
  • Interpret data and qualitative feedback
  • Create user stories, personas, and storyboards
  • Determine information architecture and create sitemaps
  • Create prototypes and wireframes
  • Conduct usability testing

 

Requirements:

  • Studies in Graphic Design, Interaction Design, Human Computer Interaction or related
  • Proven experience as UI/UX designer
  • Strong ability in Sketch, Adobe XD, Figma, or other visual design and wire-framing tools
  • Familiar with User Interface Design – Up-to-date with the latest UI trends, techniques, and technologies
  • Familiar with creating storyboards, user flows, process flows and site maps
  • Strong visual design skills with sensitivity to user-system interaction

 

Desired Skills:

  • Basic knowledge of HTML / CSS / JavaScript
  • Willingness to learn and adapt fast
  • Ability to solve problems creatively and effectively

 

Why apply for this job:

  • You love being in our customers’ shoes and build their digital experience
  • You’re looking for a quirky, inclusive & vibrant environment, with extreme space for personal growth and initiatives heard from the management team.
  • You enjoy the flexibility of a blossoming company, where you can have high-impact and be rewarded for it. Οur website and apps are raw material for you to leave your mark on
  • A solid career path. We need motivated people that will turn our startup into a global success
  • You love producing quality results independently and within a collaborative team.

 

Interested? Apply now at careers@cliomusetours.com mentioning the position’s name.

Digital Marketing Content Creator (Open)

Position Title: Digital Marketing Content Creator

Reports to: Head of Marketing

We are looking for a creative digital content marketer with an insistence on detail, a strong work ethic, and a willingness to learn and thrive in an exciting, busy, fast-paced environment!

If you have:

  • excellent writing skills in English
  • experience in digital (and social media) content creation & management
  • experience or studies in marketing, journalism or related field
  • experience in the travel industry

then you are the one we’re looking for!

You will be responsible for producing and managing compelling content for different marketing collaterals (social media, blogs, newsletters, website, brochures, etc), in line with the brand’s tone of voice and department’s strategy. Your creativity, digital prowess, and writing skills will be on display! You will handle the company’s social media platforms/newsletters and manage the community, sharing engaging B2C and B2B content with the end goal of driving customer acquisition.

Responsibilities:

  • Collaborate with internal stakeholders to develop clear and engaging content aligned with the company’s strategy. Content will be delivered in a variety of formats (social, web copy, blogs, infographics, guides, videos, etc.)
  • Create monthly calendars with brilliant content for all company’s social media accounts
  • Handle & update the company’s social media accounts
  • Create and implement a content strategy, including the development of themes/topics, content creation, curation, and distribution
  • Create, schedule & monitor Email Marketing Campaigns (monthly B2C & B2B newsletters)
  • Develop and maintain a functional blog calendar based on audience insights, keyword research, monthly themes, and campaign plans (SEO friendly)
  • Ensure all content is consistent in terms of style, quality, and tone of voice, and optimized for search and user experience for all channels
  • Write clear, attractive and original copies for all marketing collateral (brochures, banners, tour kits, press releases, brand messages, headlines, descriptions, etc). Strong language skills is a must.
  • Prepare briefs and specs for other departments (Design, IT, etc)
  • Research for new trends and competitive practices
  • Generate new ideas around industry-related topics to reach the department’s’ and company’s goals
  • Deal with departments queries, communicate with press & partners, assist in delivering monthly reports, organize and attend company’s or industry’s events

 

Job Skills and Requirements:

  • Bachelor Degree in Marketing, Journalism, English Literature or relevant field
  • Excellent knowledge of the English language 
  • Good knowledge of the Travel industry
  • Excellent knowledge and previous experience with all social media platforms (esp. Facebook, Linkedin, Instagram & Youtube)
  • Good knowledge of WordPress Platform (or similar CMS)
  • Good knowledge of SEO practices
  • Experience with Content Scheduling Apps and MS Office (MS Excel, Word & PPT)
  • Excellent communication & organizational skills
  • Insistence on detail
  • Team player, self-motivated, flexible and open to change
  • Hands-on & positive attitude
  • Ability to prioritize multiple tasks, under specific deadlines
  • Goal-oriented 
  • Strong work ethic, professionalism & accountability
  • Digital Marketing and/or Content Marketing seminars and experience with task management platforms will be considered a plus

 

Why apply for this job:

  • You love digital marketing and you want to build a career in the field
  • You enjoy the flexibility of a growing company, where you can have high-impact and be rewarded for it
  • You’re looking for a solid career path. We need motivated people that will turn our start-up into a global success

 

Interested? Apply now at careers@cliomusetours.com mentioning the position’s name.

Sales Account Manager in Travel (Open)

Position Title: Sales Account Manager in Travel

Reports to: Head of Sales

We are looking for a qualified Sales Account Manager to join our sales team. You will be responsible for developing long-term relationships with customers, evaluating sales & product results, and managing our products on our distribution channels.

As a Sales Account Manager, you should work to generate more revenues by optimizing our existing sales channels & product listings and by creating new ones. To do this you will be conducting market research & competitive analysis, generating product requirements and determining specifications, pricing, and time-integrated plans for product introduction & fine-tuning.

Ultimately, you should be able to grow our business by building successful, long-term client relationships & efficient product listings.

Responsibilities

  • Manage a portfolio of distribution channels (OTAs, Marketplaces for Tours & Activities, Tour Operators etc.) to achieve long-term success
  • Manage product listings on all distribution channels
  • Develop positive relationships and continuous communication with our distributors
  • Generate new business & introduce new products using existing and potential distribution networks
  • Report on the status of channels, products and transactions
  • Set and track sales targets aligned with company objectives
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts) to maximize revenue
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Follow & communicate company’s culture & processes 

Job Skills and Requirements:

  • Excellent knowledge of the English language 
  • Extensive Knowledge of the Travel industry
  • Solid experience with CRM software (e.g. HubSpot) and MS Office (particularly MS Excel)
  • Ability to prioritize multiple tasks with excellent organizational skills, under specific deadlines.
  • Team player, self-motivated, flexible and open to change
  • Availability to travel and participate to Travel Exhibitions worldwide

Experience: 

2 years + experience  in the Travel & Tourism Industry as an Account Manager, Key Account Manager or relevant role.

The Sales Account Manager must have worked in sales and product management in the travel & tourism industry, and especially have experience with OTAs & Marketplaces for tours and activities. Experience in Travel Exhibitions’ participation will be positively considered. 

Why apply for this job:

  • You love optimizing products to reach maximum potential.
  • You like travelling on company’s budget to meet clients!
  • You enjoy the flexibility of a growing company, where you can have high-impact and be rewarded for it.
  • A solid career path. We need motivated people that will turn our start up into a global success.

 

Interested? Apply now at careers@cliomusetours.com mentioning the position’s name.

Entry level, Front & Back Office Customer Care Representative (Open)

Reports to: Head of Customer Care

Brief Description of the position

In a nutshell, you will be working both as a travel agent (handling reservations and replying to various enquiries) and as a customer care representative (providing customers with the help they need through phone, email, chat). It is the nature of the company and its products that require knowledge from both fields.

A few words on our company

The idea of Clio Muse came to life when our three co-founders first met in 2012. Despite coming from different academic backgrounds, they all had a special place in their hearts for Culture. They founded the company in 2014 and since then, their hard work, complementary personalities, taste and skills transformed the small start-up to a successful and growing business that right now employs 16 people. Each member of our team has been selected for their unique personality, creativity and positive attitude. And apart from each position’s requirements, these are the traits that we are looking for in a colleague.

A more detailed description of the position

Duties

You will be assisting our customers throughout their journey with our services. That includes:

  • Handling reservations, amendments, cancellations, refunds.
  • Providing information to our customers about the product or venue they are interested in (or have already purchased).
  • Monitoring and registering internally the customer reviews of our company or products. Also responding to, sharing and utilizing this feedback in order to improve our services.
  • Keeping track of ticket stock and purchasing if needed. Registering all purchases.
  • Providing support to our app users through phone, email or chat.
  • Reporting any issues that may come up with the app to our technical dept.

 

What will be expected from you

We wish to provide excellent care to the people that choose our services. So you will be expected to:

  • Be polite, patient and customer oriented.
  • Provide accurate information regarding our services and products to the customers.
  • Operate in sync with the company’s philosophy, and work in a harmonious way with your colleagues.
  • Properly identify the issue that the customer might be facing.
  • Make sure that you resolve a case before moving on.
  • Follow the department’s procedures.

 

Additional responsibilities of the department

Our company believes in team spirit. The Customer Care department is a team, but all the departments together are a team as well. So we will be:

  • Testing existing and future versions of our products.
  • Keeping our records, files, procedures, documentation up to date.
  • Maintaining our products’ listings (posted in our partners’ sites), checking and setting up availabilities.
  • Offering our assistance to other depts that may be in need of help.

Requirements

  • Experience in a Customer Care and/or in a travel agency position.
  • Excellent communication and problem-solving skills.
  • Multi-tasking abilities.
  • Team spirit.
  • Familiarity with technology.

 

If you would like to be a part of our company, send us an email at careers@cliomuseapp.com. Make sure that you include the job position in the subject and don’t forget to attach your CV 😉 Also, we would love to learn some things about you, so feel free to present yourself in your email.

Learn more about us. If there are no job openings, but you feel like creating a tour or sending us feedback, please do so and help us improve our services.