The Walker Tours
The Goal
The Walker Tours was looking for a way to enhance the visitors’ experience whenever a tour guide in a specific language was not available. Also, by having a big supply of entry tickets for attractions, they offered our audio tours packaged with them, instead of offering just the entry ticket when guides were not available.
The Outcome
With our audio tours the Walker Tours increased customer satisfaction by offering an audio tour with the ticket instead of a standalone ticket and made at least 50% extra profit margin on the ticket sales.